Shipping Policies
Please read the Shipping Policies carefully
How do I get my FedEx tracking number?
The tracking numbers for orders are automatically emailed when the item ships to you. Alternatively, you can check your order status online to find out your tracking number.
My FedEx tracking number is not working. What should I do?
Tracking numbers from FedEx can go unused if we discover that several items can be packaged together safely. Additionally, packages are sometimes separated from the rest of their orders and are not scanned by FedEx right away. In either case, please wait a day or two for all items in your order arrive. If they don't arrive, give us a call and we'll be happy to help you initiate the lost package process with FedEx.
How do I contact FedEx?
Phone: 1-800-GO-FEDEX (1-800-463-3339)
Website: www.fedex.com.
FedEx has my package but they have not delivered it yet. Why?
We would advise you to contact FedEx at 1-800-GO-FEDEX to obtain the status on your package(s).
Does PricedBelowMarket.com pay the return shipping cost for defective merchandise?
Unfortunately, pricedbelowmarket.com does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry.
What should I do if an item is missing from my order?
First, verify that you've received a box for each tracking number associated with your order. If all boxes have been delivered but you're still missing an item, check the packing material for small items. Please call PricedBelowMarket.com Customer Service at 1 (877) 944-2220 if you're unable to locate an item.
Does PricedBelowMarket.com deliver to P.O. Boxes?
Unfortunately not, we cannot ship directly to P.O. Boxes.
Does PricedBelowMarket.com ship internationally?
Yes, PricedBelowMarket ships worldwide.
How long is the waiting period before I am able to file a claim for a lost, damaged, misdelivered or tampered package?
If your order was damaged, mis-delivered or tampered with while in transit, please contact Customer Service within 3 business days of delivery. If your order was lost while in transit, please contact Customer Service within 7 business days of not receiving your order.
Does my expedited shipping option (Next Day Air) ensure my order will be shipped out the same day it is placed?
Unfortunately it does not. All orders are processed and shipped within our 1-2 business day processing timeframe, regardless of the shipping option selected. Although we do our best to ship out all orders the same day they are placed, we can never guarantee same day shipping on any order. Processing time is not included in your shipping option, so an order shipped using next day air will arrive in one business day from the day it is shipped.
